"Xalq Bank" OJSC

FINANCIAL SECTOR

About the customer

Founded in 2004, Xalq Bank is one of the most dynamically developing universal financial institutions in the country, offering its clients modern and profitable services at a high level.

Task

In their daily activities, bank employees work with a large number of documents and control the implementation of many business processes, in particular, such as managing external and internal correspondence, collegial bodies, organizational and administrative documentation, and personnel documents. In order to automate these processes, the bank's management decided to introduce an electronic document management system.

Solution

Our team proposed to implement a pilot project, which allowed the bank, on the one hand, to test the system in a real environment, and minimize the risks, time and costs of launching a full-fledged project, on the other. The pilot project was successfully completed, after which it was decided to implement a comprehensive project.

Result

As a result of the project, the bank automated the main processes of working with business correspondence, managing orders, collegial bodies, personnel document flow, as well as managing internal documents

Managing employee training and development is challenging, especially given their large number, without a unified system. At Xalq Bank, we implemented a corporate learning management system

We deployed not only iSpring Learn but also iSpring Suite Max, creating a single solution for the entire team. Considering the number of branches and employees, this system became a centralized platform for training, reporting, and tracking the progress of each employee.

"During the implementation period, Do IT specialists demonstrated deep knowledge both in automating workflow processes (with the specifics of the banking industry) and extensive general engineering training, which made it possible to implement this system in the fail-safe configuration required by the bank and taking into account the existing IT landscape. We thank the management of the Do IT company represented by Elshan Babayev for their professionalism and wish them success in the implementation of future projects."

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